FAQ

  • Q Do you accept credit card?

    A No. We accept Bank wire/telegraphic transfer, PayPal and western union.
  • Q What is the payment terms? 

    A For order amount below USD3000, the full payment is required before production;
    For order amount above USD3000, 50% before production and balance before shipment. 
  • Q If I have my own design, can you develop new products according to my ideas?

    A Yes, our R&D team will evaluate the design and check if it is doable for production and then proceed.
  • Q How long can a sample be offered?

    A Ready samples from stock: samples can be offered within 5 days.
    Customized samples: around 30 days depending on the sample details.
  • Q Can I buy 1pc sample or sample order before bulk order? 

    A Yes, we support sample orders. Please contact us for quotation.

  • Q Can I put my brand or logo on the eyeglass case/suitcase, microfiber? 

    A Yes, your logo can be put by laser, silk/transfer printing, stamping, embossing.
  • Q What is the bulk order lead time?

    A The lead time is around 45 days after the receipt of your payment.

  • Q What is the minimum order quantity?

    A Minimum order quantity is USD3000, if the deal to be made with incoterm FOB Shanghai, Or there will be surcharge USD150; No such limitation if the deal to be made with EXW factory.

  • Yongsheng 10#,Gaogang Hi-Tech Industrial Park,Taizhou,Jiangsu,China
  • E-email us:
    sales@ricachina.com
  • Call us on:
    +86-18652366251